Cancellation Policy
Clients may cancel their reservations in writing five days prior to check-in date, free of charge.
For any cancellation less than five days prior to arrival date, the Hotel will be obliged to charge 50% of the total reservation fee.
It will be necessary to communicate it by sending an e-mail to info@hortdenal.com with the subject " Room Cancellation" indicating the date of the reservation and the name and surname of the person making the reservation.
Any cancellation less than 48 hours prior to the check-in date will not be entitled to a partial or total refund of the amount paid, the hotel will be obliged to charge 100% of the total amount of the reservation.